Privacy policy.
At Celebrity Coaches ("Celebrity Coaches," "we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Company or organization
Email address
Phone number
Billing or business contact information
Tour details, travel dates, destinations, and transportation requirements
Any information you provide through contact forms, quote requests, emails, or other communications
We may also automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referral source
Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
Respond to inquiries and quote requests
Provide transportation services and customer support
Communicate regarding reservations or services
Improve our website and customer experience
Analyze website performance and usage
Send updates, newsletters, or promotional communications (when you have opted in)
Protect against fraud, unauthorized access, or misuse
Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, understand how visitors use our site, and enhance your browsing experience.
You can adjust your browser settings to refuse cookies; however, doing so may affect certain website features.
Third-Party Services
We may use trusted third-party providers to operate our website and business, including services for:
Website hosting
Analytics
Customer relationship management (CRM)
Email marketing
Online forms
Mapping services
Payment processing (if applicable)
These providers may have access to information only as necessary to perform services on our behalf and are expected to safeguard your information.
Marketing Communications
If you subscribe to our mailing list or request information, we may occasionally send you news, company updates, fleet announcements, or promotional offers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails or by contacting us directly.
Sharing Your Information
We do not sell your personal information.
We may share information only when necessary to:
Provide requested services
Work with trusted service providers
Protect our legal rights
Comply with applicable laws, regulations, or legal processes
Complete a business transaction such as a merger or acquisition
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the ability to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where permitted by law
Opt out of marketing communications
Request information regarding how your data is used
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will revise the Effective Date above. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us by using the form below.